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July 4th, 2019 22:00

Xps l502x randomly goes to sleep mode

My xps l502x started acting up yesterday even though I turned it off after use the day before. It randomly gets into sleep mode when I'm using it also while booting. The first time it happened I turned it long pressing the power button, but it won't come up when I tried to turn it on again the indicator light behind the power button only flickers and finally off.

 

After a few minutes it finally came up, but the sleep problem still persists. 

Someone should please help as this is becoming frustrating. Thanks 

July 5th, 2019 04:00

Are you sure you don't have a battery issue, remove the battery and see if it persists ;)

2 Posts

July 12th, 2019 00:00

I did but to no avail. Even when it is connected to an AC it still does it. 

However, it doesn't sleep whenever I boot up in safe mode 

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