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1635
August 13th, 2018 21:00
dpc_watchdog_violation after upgrade
my XPS -5-9570-D1745 upgrade:
RAM :crucial DDR4 2666 16G * 2 upgrade to 32G
SSD:1) Intel® SSD 760p Series SSDPEKKW010T8 , install windows system, windows10
2) crucial_CT1050MX300SSD
latest windows system, latest dirver, latest ssd firmware
XPS 15-9570-D1745 bios version 1.3
first: set raid and intel rst, frequently dpc_watchdog_violation, about 30 minutes
second: set AHCI without intel RST, dpc_watchdog_violation, about 3~4 hours
when dpc_watchdog_violation ,0% and freeze
0 events found
No Events found!


robert p
6 Operator
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9.4K Posts
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August 14th, 2018 09:00
Hi cuijeff,
Thanks for posting. Apologies that your system is not performing as expected.
Have you tried any of the suggestions in this Dell Community post?
Also have you run a systems diagnostics yet? Please run Dell SupportAssist or by pressing F12 at startup. Make a note of any error messages encountered and post back.
If you need additional assistance, please contact me privately. Be sure to include your personal information and your computer's service tag number. Thanks.
cuijeff
4 Posts
0
August 19th, 2018 23:00
Hi Dell-Robert P,
Thanks for reply.
I have found the reason that raise dpc_watchdog_violation.
The XPS 15 9570 motherboard 's m.2 socket dose not support m.2 NVMe well. I have replaced the INTEL 760p SSDPEKKW010T8 to m.2 sata SSD. It works well.
The m.2 interface of intel _760p_SSDPEKKW010T8 _SSD is m.2 NVMe. See http://www.atpinc.com/Memory-insider/what-is-m.2-M-B-BM-key-socket-3
The XPS 15 9570 motherboard 's m.2 socket should support m.2 SATA and m.2 NVMe.
Why dose XPS 15 9570 motherboard 's m.2 socket support m.2 NVMe with problem? Hardware limitation or firmware's bug? If it is firmware's bug, It may be upgraded to solve this problem.
LouisBouteille
1 Message
0
September 17th, 2018 07:00
Hi Cuijeff!
Can you explain and detail how you solved it ?
Thanks !
cuijeff
4 Posts
0
September 18th, 2018 23:00
xps 15 9570 mainborad's m.2 nvme socket support m.2 nvme 3.0; but INTEL 760p SSDPEKKW010T8 m.2 nvme intreface version is 3.1。
So I replace INTEL 760p SSDPEKKW010T8 with SSD that xps 15 9570 mainborad's m.2 nvme socket supported. It work well , never BSOD since I replaced.