order number not yet assigned

Question

I ordered XPS 9500 on 20th july and received an email with the internet receipt number. When I try to lookup the status of the order it says processing, and there is no order number assigned yet. How long does it take to send the order number through?

DELL-Cares · Accepted Answer

I'm sorry to know about your order. Could you provide the Order # and the registered owner's name via direct message? I'll have it checked right away. -Susanna

saideep71 · Answer

Solved. Such a fast reply. Thanks a lot Dell.

DELL-Cares · Answer

Hi,

Thanks for reaching out. Please note that we’re experiencing an overwhelming spike in the number of customers reaching out to us. Therefore, it might take a little longer for us to reply to your message.

saideep71 · Answer

Solved. Thanks

DELL-Cares · Answer

Thank you for confirming. Kiran J.

XPS

order number not yet assigned

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