This post is more than 5 years old
1 Rookie
•
20.4K Posts
0
5264
SMTP server password requirement and testing email functionality
1) XtremIO GUI insists that i specify username and password for SMTP server. My SMTP server does not require credentials when being accessed from internal networks. How do i get around that ?
2) Is there a way to test email functionality ?
Thanks
Anonymous
5 Practitioner
5 Practitioner
•
274.2K Posts
0
August 4th, 2015 23:00
Hi,
We do have a Knowledge base article for this issue, (Email server requires user and password authentication in XtremIO 4.0.0 Article Number:000205058 Version:2)
https://emc--c.na5.visual.force.com/apex/KB_BreakFix_1?id=kA1700000001ONF
Kind Regards
Hennie Nel
Field Support Specialist
Customer Services
Hennie.nel@emc.com
Business: (+2711) 581-0000
Mobile: (+2782) 556-5772
Online Support: https://support.emc.com
dynamox
1 Rookie
1 Rookie
•
20.4K Posts
0
August 5th, 2015 03:00
thanks, code upgrade to resolve email configuration issue ...that will go over well with the business.
brettesinclair
715 Posts
0
August 5th, 2015 04:00
Not wrong, just upgraded one of our bricks to 4.0.0-64 this week, and was told a new update might be available as soon as this Friday...
dynamox
1 Rookie
1 Rookie
•
20.4K Posts
0
August 5th, 2015 04:00
Brett,
do you upgrade yourself or get RCM involved ?
brettesinclair
715 Posts
0
August 5th, 2015 04:00
RCM. As much as I would have loved to do it myself, wasn't an option.
Still have one to go, as the first attempt was affected by a known upgrade bug with folder guids. Hopefully sorted this week, then out them both through their paces.
dynamox
1 Rookie
1 Rookie
•
20.4K Posts
0
August 5th, 2015 05:00
mine arrived with 4.0.0-64, ESRS is configured to go to my ESRS gateways via FTP so i wanted to use SMTP configuration to email myself of any hardware/software issues. I guess in the mean time i will need to roll my own script that will ssh to XMS and parse xmcli output (not ready for REST just yet).
dynamox
1 Rookie
1 Rookie
•
20.4K Posts
0
August 5th, 2015 15:00
looked at the release notes for 4.0.1-7 released today but don't see any fixes for the SMTP issue.
Kumar_A
727 Posts
0
August 5th, 2015 19:00
I would recommend working through your EMC account team to get an answer for when the fix would be made available to the customers.
brettesinclair
715 Posts
0
August 6th, 2015 02:00
me too, still listed as a known issue.
joshmcu
1 Message
1
September 28th, 2015 12:00
I've found as a workaround you can leave username blank and just put random characters in the password field.
dynamox
1 Rookie
1 Rookie
•
20.4K Posts
0
September 29th, 2015 07:00
and you are able to send emails through your SMTP server ?
jedmonson
3 Posts
0
October 20th, 2015 11:00
Wow.....this actually works good catch!
brettesinclair
715 Posts
0
October 21st, 2015 02:00
While it may allow you to save the config, it doesn't allow the notifications to be sent, as it will then try and auth to the SMTP server, which will fail.
If you change over to the CLI Terminal after setting it and then type in send-email-notification text="Test"
Unless you have set valid credentials, you won't get the notification.
For now, I'm using some valid credentials and they work fine. Don't have time to get the update installed.
jedmonson
3 Posts
0
October 22nd, 2015 05:00
I was able to set the username to blank and entered in 2 characters for the password, save the config and I am now receiving alerts from XIO.
blubud
35 Posts
0
November 18th, 2015 07:00
So I tried this and send the test emails worked but yesterday we simulated a Storage controller failure and received no alerts. Is there an option I missing as to what type of alerts need to be emailed or something?