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August 11th, 2025 12:03

Re: m15 R3, new drive, can’t restore Windows 11 to the factory state

I have a problem with my Alienware m15 R3 laptop. The original storage drive failed, and now I can’t restore Windows 11 to the factory state with all the preinstalled Dell applications and the Alienware wallpaper.

I want Windows 11 to be exactly like it was when I first bought the laptop, including the Alienware Command Center working properly.

I tried installing Windows 11 using SupportAssist OS Recovery, but it only installs a clean version of Windows without the Dell apps and settings.

Please help me how can I install the system exactly like it was from the factory?

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m15 R3, new drive, can’t restore Windows 11 to the factory state

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