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March 31st, 2026 13:19

How to send Private Message

I have some issues related to my order number that need to be handled by the forum moderators. They asked me to send them this information via private message, but I don’t know how to do that because there is no option to send a private message in my interface. What should I do?

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Return request unavailable – “Return/Replace Items” button greyed out

Moderator

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27.6K Posts

March 31st, 2026 13:52

Hi,

Thank you for writing to Dell.

I see this is with regards to order query and private message.

We are here to help you.

Kindly, reply to my message, we will be able to continue the conversation accordingly.

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