Hi Guys,

I've been scouring the internet with no success on this, so I'm coming to you. I recently purchased your Synaptics pen for a not to be named non dell product.

Out of the box the pen works great, and is compatible with many of the basic drawing programs offered on in the Window store. Pressure sensitivity is nice and the buttons works fine.

I ran into an issue with a particular software called Krita, the pen input worked as did the buttons, but I couldn't get it to recognize the pressure sensitivity of the pen. After some research I found installing the Surface Pro 4 Tab drivers resolved my pressure sensitivity issue, but robbed me of the use of the additional left and right click buttons on my pen (Only with this software Krita) the buttons work fine in the rest of windows.

Ok so this isn't your supported hardware, or your software, I get that. I'm just wondering if you have some sort of debug utility I could install on my machine to troubleshoot why I'm getting pen input just fine one place and not in another. Bonus if you guys have software that allows for customizing what the buttons on your pen does ~ but I haven't found anything like that on the internet, so I'm not getting my hopes up.

Any help or insights is greatly appreciated!

BTW I would have gotten another Dell instead of my current convertible... But Dell doesn't make a fairly high end 2 in 1 with a 360 attached keyboard and mid ranged graphics power yet. Maybe next gen ;) ?

Thank you,

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