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Awhispersecho

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7 years ago

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Awhispersecho

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61 Posts

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December 23rd, 2019 20:00

Area 51 R5 Command Center and RAM speed issues

Hi all. So just got my A51 R5 and I use hwinfo and RST to monitor stuff. Was looking at RAM and got curious about the speeds being shown. (It was showing 1463) So I went in to Command Center and it showed my RAM running at 2943 which I thought was odd since my understanding was I has 2666 RAM. I had never gone to Command Center prior to this. So I then started clicking the overclock profiles to see if it would show what changes would be made. Somehow it applied overclock 1 so I tried to uncheck overclock 1 and couldn't so then I went to overclock 2 and was told to reboot. I rebooted, then RAM was showing 2800. I then rebooted into bios and set overclock back to factory defaults and then booted  into windows. 

Now my RAM shows 2400. I just want it back to the way it was before any changes were made and it was showing and running at 2943 or so. I have no idea what is going on other than Command Center sucks and is not clear at all on what is supposed to be done in there or how to undo and go back to defaults. Once I clicked on overclock 1, I was never able to uncheck it. Support assist sucks too. 

Anyway, anyone know how I can get the RAM back to running the way it was or the way it's supposed to be? 

I7-9800x, 32GB Ram (4x8), 512+2TB, 2080ti 

Actually, it looks like I have 2933 RAM according to the sites official system configuration which shows this: 

Part Number: J69DF

Description: DIMM,8GB,2933,1R8,8,DR4,NU,XMP

Quantity: 4

Update: I went back into bios and enabled XMP and then profile 2 and now my RAM shows 2934. However cpu-z lists the modules as quad channel 2400 and clocks at just under 800 each. I don't know what that's about. 

I'm starting to wonder if I didn't get a returned item sold to me as new because I was told when buying it it was supposed to be the usual 2666 RAM. Instead I have the Hyper x 2933 which I'm happy about but still not sure if it's running right? 

I feel like if I ever get this figured out I am going to Uninstaller all of Dells crap software. Looks like there is a bios update and a bunch of other updates available for my machine as well but at this point I'm scared to death they will mess something else up.