hello my friends i have the problen to update the new bios software . i have the update in my lapto the new version

Alienware_15_m17_2.10.0

y read several time about deactivate bitlocker,  i'm  runing windows 11 doesn't have bitlocker so i tried do manual

run service.msc 

and check bitlocker  but bitlocker is disable i try to disable and enable it but nothing works

when i try to run the bios update the windows say ok accept but nothing happens .

the problem i can't update my bios , somebody can help me ?