I live chatted and was directed to the phone support but they were closed as it is Saturday,  they gave me a different number from the one I tried originally which I had said was not working because of off hours but the guy said this one was open.  Support at 1-800-822-8965 for further assistance   which was wrong. Just a bit annoyed because I think the fedex man played football with my monitor, its internally shattered. I just received my monitor package today and was very disappointed when it arrived damaged, its internally broken, looked fine until I turned it on. All the support call lines have today off apparently. Is my only resort the "Report an Incorrect Order/Item" link? Once they get back to me is this going to take weeks of shipping back and forth?  Whats going to happen?