GOT A NOTICE OF 2 DELL UPDATES. CLICKED ON THEM AND 5 SECONDS LATER SCREEN WENT BLANK AND WILL NOT COME BACK UP. CANT REBOOT ABSOLUTING NOTHING. TURN MONITOR OFF AND BACK ON. PRETTY SOON IT SAYS MONITOR GOING TO SLEEP SO MONITOR IS WORKING. TURN OF COMPUTER AND KILL ALL POWER FOR 10 MINUTES. TURN POWER ON HEAR THINGS START UP BUT NOTHING. EVERYTHING WAS WORKING GREAT ON THE 3650 BEFORE CLICKING UPDATE
What color is power button on PC and steady or blinking?
Just because monitor is going to sleep doesn't mean it's working correctly. All that says is it's not detecting a video signal. Can you test this monitor on different PC or different monitor on this PC?
Try clearing BIOS:
Power off, unplug
Press/hold power button for ~15 sec
Open case and remove motherboard battery (check Service Manual for details)
Press/hold power button for ~30 sec
Reinstall the battery (Time for fresh CR2032 3-volt coin cell battery? ~$2)
RoHe
12 Elder
•
45230 Posts
•
172625 Points
586
1
Posted March 9th, 2021 09:00
Did you try following the instructions at the link I posted?
You may need to take this PC to a reputable PC shop and have them test the PSU etc...