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August 7th, 2019 08:00

"Error: Unable to access the BIOS Monotonic Protocol." Cannot update BIOS

Hello.  I have an Inspiron 15-7569 running Windows 10 Home.  I am trying to run Dell's BIOS update from May 2019, but when I run it I get the message "Error:  Unable to access the BIOS Monotonic Protocol."  I did find one other post mentioning this problem, but the link in the solution no longer works.  Any help would be appreciated.

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September 29th, 2019 08:00

I have the same problem when trying to update my computer.

System Model Inspiron 7370
System Type x64-based PC
System SKU 07E9
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz, 1992 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.13.1, 10-Dec-18

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