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Joyce3434

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Joyce3434

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2 Posts

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October 5th, 2022 00:00

Vostro 3510, broken hinge

I just realized there are multiple threads on this problem. Such a bad product. Why you continue selling the machine knowing this problem reoccurring?

I feel the hinges are not solid after buying just few months down the road and now it really broken like everyone else. Take note I never dropped or abused the computer. Very minimal usage. I don't think Dell will cover this under warranty.

Code of Conduct. DELL-Admin>

Dell hinge/hinge assembly policy

  • R

    RoHe

    12 Elder

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    45230 Posts

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    Posted February 19th, 2023 18:00

    Dell Broken Hinge Policy

  • A

    AdrianG001

    6 Operator

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    3958 Posts

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    Posted October 5th, 2022 23:00

    Click the "Get help now" icon on the right to start a live chat session. Provide to them the private Service Tag and all of your troubleshooting.

     

  • A

    Appuphiliph

    1 Message

    659

    1

    Posted February 16th, 2023 12:00

    Same issue on my laptop too

  • G

    gary7777

    50 Posts

    617

    1

    Posted February 19th, 2023 16:00

    I am ready to buy a Dell now, but after reading so many people having the hinge problems and the over heating I am going to look for a used one. I have a old 3521 about 9 years old & everything is perfect, and no over heating. Will look for the next model up from this, icore3 will be good enough for me.

    Thank you for your post.

     

  • O

    Oolalekan

    1 Message

    501

    1

    Posted March 5th, 2023 12:00

    I bought the same laptop about a year ago. It was barely used for 3 months when the hinge got broken. It was mostly on my desk and I would carry it to campus only on a few occasions. 

    Please @dell, stop selling this product. 

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