Replacing the laptop motherboard corrected this issue. MemTest86 results now match the other unit and the Windows Performance Index increased from 3.1 to 5.2. Keep in mind that this unit passed all Dell pre-boot diagnostics and all SupportAssist diagnostics.
lddaly
2 Posts
1
June 23rd, 2015 16:00
Replacing the laptop motherboard corrected this issue. MemTest86 results now match the other unit and the Windows Performance Index increased from 3.1 to 5.2. Keep in mind that this unit passed all Dell pre-boot diagnostics and all SupportAssist diagnostics.