Hi, I just recently got my Alienware 17 laptop. And when I say recently, I mean like, last week. On the first day I got it, I was able to access my Command Center just fine. A few days later, however, I was not. This is the exact message that pops up: 

"Could not load file or assembly 'Alienlabs.UpgradeService, Version=1.0.49.0, Culture=neutral, PublicKeyToken=bebb3c8816410241' or one of its dependencies. This assembly is built by a runtime newer than the currently loaded runtime and cannot be loaded."

I have literally no idea what this means, and I've tried a few things to try and fix this, but nothing works. Can someone please tell me what to do? It's kind of disappointing that I'm having this problem right after I got this computer. Please help. Thanks.