Hi all,

Purchased a brand new Inspiron 5759 direct from Dell last month. Today, it wouldn't boot up at all on battery, so thinking the battery was flat (even though I know I charged it fully yesterday) I plugged the mains charger in, and it then booted up. However, my battery status light has started to flash constantly (yellow I think, difficult to tell), if I unplug, or switch off the mains charger, the laptop instantly goes completely dead.  It will boot-up and operate whilst plugged in, but not a sign of life on battery, even though the battery status icon in notification bar states '98% available', however it does also state 'plugged in, not charging'.  I am presuming I have a faulty battery, but could it be something else does anyone know?

I was going to call Dell support tomorrow but thought I'd give the Community a shot first. Any help would be greatly appreciated!

Thank you :emotion-1: