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Just Asad

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13 years ago

JA

Just Asad

5 Posts

0

41782

June 19th, 2013 03:00

Logo Problem

For DELL-Babita S

Yes,it is the logo when the system is in the process of booting-up to windows. I've attached three pictures, two are mine which were like the third one (the shiny and elegant one) when i bought the laptop.As i mentioned earlier that my logo was shiny and small in size like the original one but don't know what happened after installing drivers.

  • DB

    DELL-Babita S

    4 Apprentice

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    1313 Posts

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    Posted June 20th, 2013 05:00

    Hi Just Asad,

    Thank you for your reply.

    Unfortunately since you did not add your reply to your previous post, I did not see this yesterday.

    You have already updated the drivers on your system and the issue right now is only with the image of the Dell logo on startup. What we recommend is that you update the BIOS on your system.

    Click on this link for steps for updating BIOS: http://dell.to/11Of94U

    • During BIOS update, verify that the computer is connected to an AC Adapter.
    • Disconnect any third party peripherals connected to the computer before performing BIOS update.
    • Do not turn off the computer during the BIOS update.
    • Do not restart the computer during the BIOS update.
    • Ensure battery charge is more than 30% during BIOS update.
    • Remove any cd/dvds from the optical drive prior to BIOS update.

    Note: Plug your computer to a good, working wall jack before you update the BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to buy a new BIOS chip or a new motherboard.

    Thanks and regards,
    Babita S
    #iworkforDell 

    For easy access to drivers, manuals and product updates, please visit our Support Site .

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