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244
January 3rd, 2023 04:00
U2410, ceased stand release button
The U2410 monitor is normally released from its stand by pushing a plastic button located under the fitting plate of the monitor stand. Unfortunately, mine is ceased up and the locking mechanism does not move freely. I have tried some silicon based lubricant to no avail. Has anybody had similar problems with the monitor, and any advice on how best to proceed?



DELL-Chris M
Community Manager
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56.9K Posts
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January 3rd, 2023 04:00
Dell has never repaired or replaced monitor stands. For this 13 year old model, consider checking eBay for a user selling the stand.
chipshephard
2 Posts
0
January 3rd, 2023 05:00
Hi Chris,
thank you for the advice. However, the mechanism in question is located within the monitor unit itself, and simply serves to lock the stand's fixing plate in place. I will have to get this to work again to be able to effectively use the monitor.