MrkR

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8 years ago

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MrkR

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196195

January 10th, 2016 02:00

U2412M, no longer recognized by Windows 10?

Hi,

I have a Dell XPS and two Dell monitors, a U2412M and a U2415. Yesterday I had to do a Windows 10 reset because of a software problem. However, now Windows 10 only recognizes the U2415. The U2412M it sees as a generic PnP monitor and sets a horrible resolution of 640x480, which is unusable.  Previously both monitors worked fine on Windows 10. I spent much of yesterday with Microsoft support staff, with no success.  I cannot find a Windows 10 driver for this monitor.  I know I probably should have checked for a driver first, but I can't say I ever had a problem with a monitor when changing OS. 

Any suggestions?

MrkR