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StDenis

updated

14 years ago

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StDenis

5 Posts

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77175

October 24th, 2012 04:00

Problem with build-in Broadcom network cards on PowerEdge R620

Hello

I have
server – DELL PowerEdge R620 and OS installed on it – Microsoft Windows Server
2008 R2 Datacenter SP1.

After I
have updated firmware for build-in Broadcom network cards (version firmware - A00
7.2.20) I have a problem. The
problem is to after the server is rebooted one of four network interface is not
operational. The state is “Network cable unplugged” and there is entry  “Broadcom
NetXtreme Gigabit Ethernet #2: The network link is down.” in System event log. This error happens
only for one (Broadcom NetXtreme Gigabit Ethernet #2) of four build-in network interfaces, other
interfaces are in operational state after the server restart . A strange thing
is to if I manually disable this bad network interface (right button mouse
-> disable) in Windows and after that  manually enable it (right button mouse -> enable)
then the interface looks like OK and in operation state. This bug occurred immediately
after update firmware for build-in Broadcom network cards , I used firmware version
- A00 7.2.20.

And I have
other server DELL PowerEdge R620 with firmware version “A00 7.2.14” on build-in Broadcom network cards  that doesn’t  have such problem.

 

How can I
resolve that issue ?

 

Any help
greatly appreciated.