brettintherye

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brettintherye

1 Rookie

8 Posts

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7912231

May 21st, 2012 20:00

SM Bus Controller driver

Hey all!  I have a XPS420 and I've got the yellow exclamation point next to "SM Bus Controller" in my device manager.  I downloaded the chipset driver and installed it but the exclamation is still there.  Do I need a different driver?  ANY help would be much appreciated!

  • 403559

    2

    Posted May 30th, 2012 08:00

    Double click on the SM Bus Controller with ? or !  (Assume it shows under Other devices?) go to details tab -> Change the drop down to Hardware ID - Post the info given below in the box. We can find the driver based on the info.

  • DELL-Nat M

    Community Manager

    3726 Posts

    21069 Points

    41897

    0

    Posted January 3rd, 2023 06:00

    * Go to the XPS 420 drivers page
    * Look for Chipset
    * Reinstall the Intel Chipset driver. When done, restart the XPS 420

    Helpful Video:


    If still under the purchased warranty, click the "Get Help Now" icon on the right to start a live chat session.




    Ensure that you keep your PC/Monitor/accessory Service Tag available. If no Service Tag is found, have your Dell order number ready.

    Where to find your Service Tag

    (edited)

    #IWork4Dell

  • osprey4

    6 Operator

    34230 Posts

    403386

    0

    Posted May 22nd, 2012 05:00

    Hi Brettintherye,

    The yellow exclamation point is an error, not a missing driver. Open the device to see what the error is.

  • brettintherye

    1 Rookie

    8 Posts

    403383

    0

    Posted May 22nd, 2012 13:00

    it says "The drivers for this device are not installed. (Code 28)

    To reinstall the drivers for this device, click Reinstall Driver."

    I have the original cds that came with it.  Should I try those or is there a more up to date file online?  THANKS!

  • ejn63

    11 Legend

    87468 Posts

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    Posted May 22nd, 2012 13:00

    You need to install the Intel chipset driver.

  • brettintherye

    1 Rookie

    8 Posts

    403384

    0

    Posted May 22nd, 2012 13:00

    I also tried "reinstall driver" but it couldn't find one online

  • brettintherye

    1 Rookie

    8 Posts

    403385

    0

    Posted May 22nd, 2012 13:00

    I did.  I also noticed an improvement in performance after I did this but the error is still there...

  • brettintherye

    1 Rookie

    8 Posts

    403381

    0

    Posted May 30th, 2012 19:00

    Alright, heres what I get:

    PCI\VEN_8086&DEV_2930&SUBSYS_02151028&REV_02

    PCI\VEN_8086&DEV_2930&SUBSYS_02151028

    PCI\VEN_8086&DEV_2930&CC_0C0500

    PCI\VEN_8086&DEV_2930&CC_0C05

    Thanks in advance!

  • 424906

    2

    Posted May 31st, 2012 02:00

    download.cnet.com/.../3000-2122_4-162229.html

    Try this link

    downloadcenter.intel.com/confirm.aspx

    Uninstall the SmBus controller that shows ! mark - Choose scan for hardware changes and see. Try rebooting the computer after the installation.

  • brettintherye

    1 Rookie

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    Posted June 2nd, 2012 13:00

    It worked!  Thanks so much :)