UNSOLVED

KevinO75

updated

21 years ago

K

KevinO75

17 Posts

0

47322

March 30th, 2006 14:00

Error on installing OMSA

I have successfully installed OMSA on about 9 servers, but this one server gets about 3/4 of the way through and fails on this error:

Product: Dell OpenManage Server Administrator -- SYSTEMSMANAGEMENT: The install failed to update configuration files. Please make sure that you have read/write/modify permissions in the directory where you are installing.
dcecfg.exe error code = -1066598273

Anyone have a clue? I have full rights to this server. I have even tried to install it to a different path on the machine than the default and get the same message.
  • Yellow Boy

    2 Intern

    •

    131 Posts

    1352

    0

    Posted April 7th, 2006 18:00

    Check the permissions on the install directory.  If this is a W2K3 server apply the SYSTEM account with Full Control and apply permissions through directory structure.  See if this resolves the install
  • tester25

    626 Posts

    1354

    0

    Posted April 12th, 2006 17:00

    Did you ever solve this?
  • johnisccp

    1 Rookie

    •

    50 Posts

    1354

    0

    Posted April 17th, 2006 17:00

    Did anyone resolve this problem?  I get this error message on my Windows 2000 server box.

     

    Thanks

  • Yellow Boy

    2 Intern

    •

    131 Posts

    1354

    0

    Posted April 17th, 2006 17:00

    be sure to apply read/write permissions throughout the location on where you are installing this from and to path of where the install is taking place.  Be sure to make those permissions flow down through the folder hiearchy
  • CactusFrance

    1 Message

    1354

    0

    Posted June 29th, 2006 13:00

    I have the solution... juste rename or delete the DCSUPT32.DLL file and the setup will work like a charm.
  • bentz

    21 Posts

    1354

    0

    Posted November 2nd, 2006 23:00

    Also - I don't have a DCSUPT32.DLL file anywhere on my system, or in the installation location. This is version 5.1
  • bentz

    21 Posts

    1354

    0

    Posted November 2nd, 2006 23:00

    I am having this exact problem. System is a Dell PowerEdge 1950 running Windows Server 2003 Service Pack 1.

    Permissions are fine, by default SYSTEM has Full Control to C:\Program Files and all new subdirectories (permission inheritance) and I'm performing the install as a member of the local Administrators group.

    I get the following error in the Event Log:

    Source: Application Error
    Faulting application dcecfg32.exe, version 5.6.0.4769, faulting module kernel32.dll, version 5.2.3790.2756, fault address 0x00015e02.

    Source: MsiInstaller
    Product: Dell OpenManage Server Administrator -- SYSTEMSMANAGEMENT: The install failed to update configuration files. Please make sure that you have read/write/modify permissions in the directory where you are installing.
    dcecfg.exe error code = -1066598273

    So almost at the very end of the install, dcecfg32.exe is crashing, and the entire installation is rolled back. There's almost no software on here (just a bare Windows Server 2003 installation with all updates as of today, 11/2/2006).

    What gives?
  • bentz

    21 Posts

    1354

    0

    Posted November 3rd, 2006 12:00

    "The goggles, they do nothing!" -McBaine

    Thanks, but that doesn't help at all.

    I set the permissions for local Administrator and SYSTEM for Full Control in my installation source folder in root directory of C:\ (so there are no intermediary directories to consider) and the process still crashes.

    Message Edited by bentz on 11-03-2006 08:53 AM

  • Yellow Boy

    2 Intern

    •

    131 Posts

    1354

    0

    Posted November 3rd, 2006 12:00

    Make sure the SYSTEM account has Full Control of the  INSTALL directory (where you are installing from NOT TO)
  • bentz

    21 Posts

    221

    0

    Posted November 6th, 2006 13:00

    I don't know what my problem was, but I apparently did have a version of dcsupt32.dll in C:\Windows\System32. I can't figure out why I couldn't find it before, but this was causing all my woes.

    Thanks for the tip, CactusFrance.