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joby3316

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19 years ago

J

joby3316

2 Posts

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19427

April 13th, 2007 16:00

Blue Screen 0x00000024 Cannot boot in safe mode either

Please can anybody help ! When I try to boot I get the deadly blue screen and STOP 0x00000024 (0x00190203,0x86610150,0xc000102,0x00000000) - i cannot run windows in safe mode or any other way. I have run diagnostics checks and they are ok ( Dell Dimension 8400) Is there anything I can do that is relatively simple or will I have to reinstall windows.Many Thanks
  • T

    tgsmith

    2862 Posts

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    Posted April 14th, 2007 04:00

    Joby3316,
     
    You can review Stop: 0x00000024 bugcheck procedures here:  http://aumha.org/a/stop.htm
     
    I would recommend that you insert your Windows XP CD.  Restart computer.  Press F12 while the Dell logo is still on the screen.  Select the CD/DVD ROM as your boot device.  If prompted to "Press any key to boot from CD" then do so.
     
    At the Windows Setup screen, press R to enter the Recovery Console.  Select the Windows installation (usually number 1) and enter the password (usually blank).  At the command prompt, type chkdsk /r to check and repair the NTFS file system.  When chkdsk is done, remove the Window XP and type Exit to restart your computer.  It should boot just fine.
     
    Tony
  • J

    joby3316

    2 Posts

    544

    0

    Posted April 15th, 2007 16:00

    Dear Tony
    Thank you so much for your advice - everything is up and running with no problems
  • T

    tgsmith

    2862 Posts

    544

    0

    Posted April 15th, 2007 23:00

    Joby3316,
     
    You're welcome.  Thank you for posting back so that others reading these posts can benefit.
     
    Tony
  • C

    chris92900

    1 Message

    544

    0

    Posted April 23rd, 2007 22:00

    Thanks alot for posting this.I've been puzzled for atleast a year about this computer, and bought a new one. So I just want to say thank you alot for your advice, Tony.
     
    Best Regards,
      Chris:manhappy:
  • T

    tgsmith

    2862 Posts

    544

    0

    Posted April 25th, 2007 17:00

    Chris92900,
     
    You're welcome.   Glad to know someone else benefitted from these posts.
     
    Tony
  • I

    ironduke6

    1 Message

    544

    0

    Posted June 15th, 2007 17:00

    Thats well and good but the problem i have is that my xp was pre loaded with my pc a demsion 3100 so i can't load  a cd up to fix the problem any ideas?
     
    will
  • T

    tgsmith

    2862 Posts

    544

    0

    Posted June 15th, 2007 19:00

    Ironduke6,
     
     
    Tony

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