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September 8th, 2006 03:00
DPC and Interrupts Spikes CPU w/ Wireless Card Inserted - Task Manager Incorrect
I've been trying to save a friend's emachine m2105 notebook. They were complaining about it being slow.
Using task manager I saw that the idle thread did not match the CPU usage summary (say idle was showing at 90% and CPU use was showing at 60%). This set off some red flags. Computer had up to date spybot, ad-aware, symantec corporate 9 av, and windows defender. All scans were negative. I have made no attempt thus far at scanning for rootkits.
Using Procexp I saw that CPU was being eaten by DPCs and interrupts. Windows defender was using a fair amount as well but uninstalling it did not solve the main problem.
Through trial and error I determined that the high DPC and int was only present when the wireless pc-card was inserted (a zyxel card in this case). Spike occurs the moment the card is inserted and ends when it is removed. I tried another wireless pc-card (realtek) and the spike occured as well, even before I installed drivers for this card. I do not presently have non-wireless pc-cards to test with.
The machine has had several different wireless cards in the past though the software for those cards was removed via add/remove in control panel. An old prism based card left an icon (snap in?) in the control panel called 'prism' that I do not know how to remove. I am unsure if any of this is related to the problem.
I have tried a variety of chipset drivers (the stock from emachines from several years ago and the newest from intel from feb). I have uninstalled the cardbus control from device manager (TI based though I do not have the exact chipset on hand). I have reinstalled the wireless card and drivers.
I would very much like to avoid a clean install. If anyone has experianced a problem like this or has any ideas, please let me know.
Thanks


SaintDragon
10 Posts
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December 4th, 2006 10:00