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Go to SolutionDocking station MAC address has changed
Hi,
I have about 50 docking station, Dell Dock – WD19S, when I connect the docking station to the laptop the mac address is the same that the on the bottom of the equipment, however after I install the docking station driver, the mac address change completely, I just saw this problem this week, and most of the laptop I use is Latitude 5420.
Please don't tell me the MAC is flashed onto the network adapter and can't be changed, because I repeated the test 5 times to make sure that I wasn't crazy.
DELL-Cares
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Posted June 2nd, 2022 06:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoiceDELL-Cares
Moderator
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27819 Posts
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Posted June 6th, 2022 02:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice
XPS_Man
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Posted June 2nd, 2022 19:00
WD19S supports mac address pass through
May be this may help
https://www.dell.com/community/Latitude/Mac-Address-assigned-to-docking-NIC-keeps-resetting/td-p/6189582