Hi there,

My XPS 13 works great, except this one annoying issue: In Zoom, the mic often flakes out and only gives static. This will happen randomly, and I will be talking and then all of a sudden no one can hear me. I've tried the "Original Sound" option in Zoom with echo cancellation disabled, but it still happens here and there. I think this issue happens more when there's more noise on my end (playing a guitar, etc.) but sometimes it still happens.

Whenever this happens, I close Zoom, and at that point the mic on the computer is still working because Maxx Audio Pro shows it. However, even after starting a new test meeting on Zoom, the mic still won't work until I restart my computer.

Anyone know how to fix this issue?