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MarkDAdams

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6 years ago

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MarkDAdams

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November 8th, 2020 13:00

XPS 15 9500, intermittent screen flicker

Just purchased XPS 15 9500 (system details below).

Screen has small flicker every few seconds when Intel UHD graphics refresh is set to default of 59, or to 60.  Flicker is reduced to very infrequent when refresh is set to 48. Obviously this is not an "as designed" feature.  Drivers and BIOS are updated to latest as of 11-8-2020.

I notice at least two other users have posted this identical problem. I would rather not have to send this unit back for refund, but this problem must be resolved.

System details:

4K touchscreen (Intel UHD Graphics driver), i7-10750H proc, GTX 1650, 32GB RAM, 1TB SSD, Killer WiFi AX1650s, Realtek audio, BIOS version 1.4.0