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April 26th, 2023 09:00

XPS 15 9510 Not Booting but Keyboard Backlight is on


i own a XPS15 9510 i7 11800h 32GB RAM RTX3050

In the morning everything worked fine. Then I closed the lid to let the xps go to sleep and after I want to reuse it again after 1 hour it didn’t boot up anymore. The keyboard backlight goes on for a fey seconds but nothing more happens.

Can you help me?

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April 26th, 2023 11:00

Hey, I got a fix on my own: Just disconnected the battery and pressed the Power Button for a few Seconds. After reconnecting the battery again the XPS did boot again and everything worked fine.

Maybe this will help somebody who has the same problem.

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