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Noamanbl

updated

2 years ago

N

Noamanbl

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3 Posts

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1262

November 17th, 2023 17:56

XPS 15 9510, problem with gpu

I bought a used XPS 9510 laptop a while ago, and when I turned it on, I noticed that the driver for the 3050 ti was not working. I downloaded the GeForce Experience program and tried to download the driver, and whenever the installation process finished, nothing happened! again The GeForce Experience told me that I must download the same driver. I opened the device manager and entered its properties and found  It tells me that the GPU has an error code 43. I ran a hardware test on the device from the Dell website and the results were as follows:

HARDWARE NAME CATEGORY RESULT
PCIeStatus PCI Status FAILURE
NVIDIA GeForce RTX 3050 Ti Laptop GPU Video Card FAILURE

and they didnt give me any further details and they also dosent have real costumer services and idk what to do right now please help!

(edited)