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XPS 15 9510, problem with gpu
I bought a used XPS 9510 laptop a while ago, and when I turned it on, I noticed that the driver for the 3050 ti was not working. I downloaded the GeForce Experience program and tried to download the driver, and whenever the installation process finished, nothing happened! again The GeForce Experience told me that I must download the same driver. I opened the device manager and entered its properties and found It tells me that the GPU has an error code 43. I ran a hardware test on the device from the Dell website and the results were as follows:
| HARDWARE NAME | CATEGORY | RESULT | ||
|---|---|---|---|---|
| PCIeStatus | PCI Status | FAILURE | ||
| NVIDIA GeForce RTX 3050 Ti Laptop GPU | Video Card | FAILURE |
and they didnt give me any further details and they also dosent have real costumer services and idk what to do right now please help!
(edited)
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