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• m17, Windows 11, keyboard lighting issue

  Started By

  D

  DaleTwardosky

  Jan 31, 2026

  Alienware

  DaleTwardosky

  updated

  7 months ago

  44

  0

  0

• 18 Area-51 AA18250, spacebar not lighting up but supposed to!

  Started By

  D

  DarkAliens

  Jan 27, 2026

  Alienware

  Last response by

  ThomasAAT

  7 months ago

  173

  0

  27

• m15 R2, AWCC's "Incompatable software detected"

  Started By

  AA

  Azzam-A-

  Jan 22, 2026

  Alienware

  Azzam-A-

  updated

  8 months ago

  55

  0

  0

• m18, error

  Started By

  U

  user_80008e

  Jan 22, 2026

  Alienware

  Last response by

  user_80008e

  8 months ago

  56

  0

  2

• AW510H headset doesn't show in AWCC

  Started By

  S

  Sifujon

  Jan 22, 2026

  Alienware

  Last response by

  Sifujon

  7 months ago

  99

  0

  4

• Dell will not replace a lemon of a computer

  Started By

  S

  Scoggins

  Jan 22, 2026

  Alienware

  Last response by

  Unwanted customer

  5 months ago

  102

  0

  3

• 16X Aurora AC16251, support page is gone

  Started By

  T

  trom666

  Jan 21, 2026

  Alienware

  Last response by

  trom666

  8 months ago

  77

  0

  9

• x14, pre installed factory screen protector

  Solved

  Started By

  OH

  Omar H

  Jan 20, 2026

  Alienware

  Last response by

  Omar H

  8 months ago

  65

  0

  2

• m15 R7, display does not work

  Started By

  G

  Grodoz1k

  Jan 19, 2026

  Alienware

  Last response by

  HedgeFundManager

  8 months ago

  23

  0

  1

• m16 R1, keyboard and rgb not working

  Solved

  Started By

  CD

  Cal Drake

  Jan 17, 2026

  Alienware

  Last response by

  Cal Drake

  4 months ago

  55

  0

  6

• m15 R2, AWCC 5.X download links are missing

  Solved

  Started By

  AA

  Azzam-A-

  Jan 17, 2026

  Alienware

  Last response by

  DELL-ChrisM2

  8 months ago

  181

  1

  13

• x15 R1, how on earth do I turn off the blinding lights on the back? I am also unable to install AWCC

  Solved

  Started By

  V

  VulgarAscetic

  Jan 15, 2026

  Alienware

  Last response by

  VulgarAscetic

  8 months ago

  92

  0

  2

• 16X Aurora AC16251, internet problem

  Started By

  J

  Justawave

  Jan 13, 2026

  Alienware

  Last response by

  Jesse L (retired)

  8 months ago

  58

  0

  1

• x17 R1, backlight and connection problem

  Started By

  B

  BONES34

  Jan 11, 2026

  Alienware

  Last response by

  BONES34

  8 months ago

  46

  0

  4

• 18 Area-51 AA18250, will not shut off or update

  Started By

  B

  BadDellNow

  Jan 11, 2026

  Alienware

  Last response by

  1_king_down

  7 months ago

  71

  0

  7