A few days ago, my XPS 10 had a strange event which I do not understand where it suddenly refused to boot and turn on, After much frustration, disappointment, searching, and researching I made it into the Recovery boot options menu. I tried to refresh so I would not loose all my data. I tried ALL the options in the Recovery menu except the factory reset. Nothing worked, and sometimes it would be hours of trying before I could get back to the Recovery menu to try another option.

At last I did perform a factory reset. Which got the tablet running well again. HOWEVER, not Windows is saying it needs to be Activated, and the key I have (which is the original key from when I purchased the XPS 10 new from Dell) does not work. It says that the key is blocked. I don't know why that is, or what to do now. Can anyone help me at all, please?

I am quite desperate, as I use this tablet everyday for various tasks.

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