Unsolved
2 Intern
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226 Posts
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13
April 23rd, 2026 15:04
Alienware act 1250
my dell/alienware support assist app launches, but refuses to pass the 'preparing' phase,, or says system is busy try later for a couple days. And in website if prompt a scan after machine is detected, does the same thing...'scanning', 90 % and stays there..! I've downloaded the 2025 dec alien update app universal 5.5.0 ) but it does it too. I restored to a couple days ago when they updated Visual C++ redist,, and I see they did that twice, but I just really liked the support asst app when it worked. Restore system creates some restore points, not in a particular interval, S I think its strange. MayB use revo, mayB find the complete package,? Ive had this computer for about a month.
Win 11,home vers.
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dbrewster
2 Intern
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226 Posts
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April 23rd, 2026 15:22
SO I talk to myself,, But after restore, I reinstalled Universal alien update, and it now works, and all tools included with the APP dell alienware support assist, works except the software scan/update apps. Its still checking.