Alienware Aurora R4 ALX , Keyboard and Active Venting Problems

So I have an Alienware Aurora R4 ALX ,but when I barely turn it on , the keyboard isn't detected , it detects the mouse just not the keyboard ,I have the Alienware Advanced Gaming Keyboard AW568.

Second Problem: When I first tried to control active venting i just got an error, i already tried reinstalling it, i still get it. The error message is 

System.NullReferenceException: Object reference not set to an instance of an object.
at AlienLabs.ThermalControls.Communication.Core.ActiveVenting.Classes.ActiveVentingFlareOnEventsClass.CloneFlareOnEvents(ObservableCollection`1 cloneEvents)
at AlienLabs.ThermalControls.App.Presenters.ActiveVentingPresenter.refresh()
at AlienLabs.ThermalControls.App.Views.Xaml.ActiveVentingControl.Refresh()
at AlienLabs.ThermalControls.App.Views.Classes.ViewFactoryClass.NewActiveVentingView()
at AlienLabs.ThermalControls.App.Views.Classes.ViewRepositoryClass.GetByType(ViewType type)
at AlienLabs.ThermalControls.App.Presenters.ThermalControlsPresenter.Activate(ViewType type)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at AlienLabs.ThermalControls.App.Views.Xaml.NavigationControl.viewLink_Checked(Object sender, RoutedEventArgs e)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.Controls.MenuItem.OnIsCheckedChanged(DependencyObject d, DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetCurrentValueInternal(DependencyProperty dp, Object value)
at System.Windows.Controls.MenuItem.OnClickImpl(Boolean userInitiated)
at System.Windows.Controls.MenuItem.ClickItem(Boolean userInitiated)
at System.Windows.Controls.MenuItem.HandleMouseUp(MouseButtonEventArgs e)
at System.Windows.Controls.MenuItem.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)