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8 Points
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May 20th, 2026 19:20
Alienware R computers
I am really disappointed in the whole Alienware line I have been buying the R series since they started. I bought the R3 and not even a year off, the unit started overheating then the fans failed then it just stopped working all together thinking that was just a one off I go and buy the R4 and the same deal it was like I was reliving the whole thing all over again. At this point i am thinking they you guys just took the problems and put it in a new case.So giving you guys one more chance to redeem yourself in my eyes. I go and buy the R5 low and behold its the exact same thing over heating,fban problems and the power supply failing along with the battery not holding a charge all 3 of these computer had the same issues only with the R3 if failed before I had a chance to find out if the power supply was faulty. I am disappointed in Dell tremendously. I will never spend money like this again with you people and to think I was buying my Daughters computers entering college no way will I have my kids go through this. This Alienware needs to be trashed its not the old Alienware I use to love. The thousands of dollars I paid for this and to think i was going to purchase Falcon Northwest. I will be looking into Asus you just lost a Dedicated Dell Customer
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Tesla1856
10 Wizard
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17.6K Posts
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70.3K Points
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May 21st, 2026 14:51
Only an AI-bot-troll like yourself would ever mistakenly refer any Alienwares as R-Series.
And R5 battery not holding-a-charge? How old was it when that started?
Lame. Try harder next time.
(edited)
DELL-ChrisM2
Community Manager
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1.3K Posts
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5.5K Points
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May 21st, 2026 15:35
@Gforcegregg
Are you referring to Alienware Desktops or Alienware Laptops? The R designation is used for both. Can you tell us the specific models you mean by R3/R4/R5?
"battery not holding a charge" would be for Laptops. For example Alienware 17 R5 Laptop.
Gforcegregg
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May 22nd, 2026 00:51
Gforcegregg
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May 22nd, 2026 00:55
I have the R4 in the trunk of my car its just there for spare parts as well as my Second R 5