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January 15th, 2018 12:00

Alienware X51 R3 Bluetooth Status_Device_Power_Failure

Just got an X51 R3, but the Bluetooth device is showing a Status_Device_Power_Failure error in the device manager.  I have tried updating the driver, uninstalling and reinstalling the device, and using the most recent Intel driver, but it still shows the message.  What can I do?

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4.4K Posts

January 16th, 2018 12:00

Hi @NJTabit,

Send me a private message with the Service Tag so I can assist you further.

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May 24th, 2018 14:00

Hello, I'm having this same problem after a Windows Update. Is there any resolution to this?

 

Thank you!

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May 25th, 2018 09:00


@Izzy319 wrote:

Hello, I'm having this same problem after a Windows Update. Is there any resolution to this?

 

Thank you!


Delete Bluetooth-Module from DeviceManager and let it re-detect. Try Dell's and even Microsoft's Bluetooth driver.

If still problems at this point, I usually try a different BT-Module . Sometimes  a $15 USB Bluetooth dongle ends-up being the answer.

 

 

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