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January 15th, 2018 12:00
Alienware X51 R3 Bluetooth Status_Device_Power_Failure
Just got an X51 R3, but the Bluetooth device is showing a Status_Device_Power_Failure error in the device manager. I have tried updating the driver, uninstalling and reinstalling the device, and using the most recent Intel driver, but it still shows the message. What can I do?
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Eimy_B
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January 16th, 2018 12:00
Hi @NJTabit,
Send me a private message with the Service Tag so I can assist you further.
Izzy319
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May 24th, 2018 14:00
Hello, I'm having this same problem after a Windows Update. Is there any resolution to this?
Thank you!
Tesla1856
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May 25th, 2018 09:00
Delete Bluetooth-Module from DeviceManager and let it re-detect. Try Dell's and even Microsoft's Bluetooth driver.
If still problems at this point, I usually try a different BT-Module . Sometimes a $15 USB Bluetooth dongle ends-up being the answer.