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July 30th, 2018 21:00

Alienware x51 R3 will not start up.

So, I had decided I was going to do a BIOS update. I believe my old BIOS number was 1.2.09, and the latest, as of now is 1.2.11, so I decided to update. I ran the EXE, downloaded directly from Dell's Driver page, and it installed. I began a reboot and the PC got stuck at the restart screen. I waited a couple minutes, and when I noticed that it would not continue, I force shutdown the PC.

I tried to reboot the system, and was presented with an issue. The Alienware logo would show up for a brief second, then text would flash near the top-left of the screen. The text read "System BootOrder not found. Initializing Defaults. Reset System". I allowed it to turn on and off on its own for a while, but it changed nothing. The boot order was still the same from what I could see, and I quickly began to panic. I tried an ePSA Assessment, but all memory checks passed fine with 0 errors.

In my desperation, I tried to download the 1.2.09 BIOS file, after some googling (still from the official dell site), and proceeded to try and flash that to my BIOS. The PC installed it and rebooted. Upon rebooting, the LED glows for a couple of seconds, 2-3, and turns off, along with the system. It will not continue from this phase. I am unable to access the bios, or POST. 

Any possible ways to resolve this?

10 Wizard

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July 31st, 2018 13:00

Sounds like that last BIOS flash bricked-it (killed the motherboard).

Both the event and possible fixes have been written about many times here. As a last resort, you can try removing the CMOS battery for a few hours.

Unfortunately, it boils down to this:

Here is the Dell BIOS recovery options.  If you are lucky one of the procedures will work.

https://www.dell.com/support/article/us/en/19/sln300716/bios-recovery-options-on-a-dell-pc-or-tablet...

Here is Dell's policy on a corrupted BIOS update:

https://www.dell.com/community/Product-and-Support-Issues/Dell-Policy-BIOS-breaks-motherboard-CMOS/m...

 

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