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March 4th, 2023 10:00

Area-51 R5, Bios not updated at all

Alienware Area-51 R4 and R5

Alienware Area-51 R4 and R5

I am on windows 11 and my desktop is not allowing me to install bios updates my current bios version is  2.0.3

I tried to install 2.0.6 and 2.0.7 but both showed the same error "Error: unable to load driver"

I tried from the web also and it also failed2023-03-04 21_37_45-Greenshot.png

1 Rookie

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25 Posts

March 5th, 2023 18:00

Not restart many times , it restarts then stuck for 30 minutes , then no response at all

4 Operator

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2.4K Posts

March 5th, 2023 19:00

If you are lucky the Alien head power button will provide diagnostic information by flashing in a specific pattern. These are the diagnostic codes for the Area-51 R5;

(click photo to embiggen)

ProfessorW00d_0-1678071600435.png

 

1 Rookie

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25 Posts

March 5th, 2023 19:00

Thanks I will test and provide the result

2 Intern

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152 Posts

March 6th, 2023 14:00

I had the same problem.

Put the R4 bios on a USB flash drive

Power off your R4 and select the flash update as shown by the professor.

Put the USB into the front slot and have the update procedure find the exe file

 

After updating shutdown and pull the A/C plug to make sure if is REALLY OFF.

 

I had to do this.

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25 Posts

March 6th, 2023 18:00

Its static light not flashing ,, all lights for case is on but no screen shows at all

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25 Posts

March 6th, 2023 19:00

I do it all and removed battery but it startup but no screens ever shiws

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25 Posts

March 6th, 2023 19:00

DE3E0DB3-CF25-4340-AD41-897A037E1667.jpeg

2 Intern

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152 Posts

March 7th, 2023 05:00


@HanyMahmoud wrote:

I do it all and removed battery but it startup but no screens ever shiws


This is not good.  It is extremely difficult to recover a bad bios flash when there is no display. You can try contacting Dell world wide support and ask for help.

 

The R4 and R5 motherboards have a SPI header to allow reprogramming the bios

JosephStateson_0-1678197123328.png

The pins are identified here (the MSI 2x6)

A description of the programming difficulty is here

You might be better off getting a used working motherboard from eBay.

 

6 Professor

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7K Posts

March 7th, 2023 06:00

This is why I recommended not to update the BIOS unless it's absolutely needed... 

 

 

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25 Posts

March 7th, 2023 06:00

Thanks a lot I will start with Dell tech support 

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25 Posts

March 7th, 2023 07:00

I am a software developer and let’s agree that keeping your system update (bios-firmware-drivers and cumulative updates) is always good and should be better than didn’t.

and company like Dell must a have a QC that approve releasing such bios

yes we all afraid with bios due environment issues like electricity down or usb issues

but never thought that an official bios released to totally destroy a device

yes some time it fix a lot of issues you may not knows they were exist and for bugs issue may drop another feature that was working perfectly

but not totally destroy their devices 

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25 Posts

March 7th, 2023 07:00

Cause first and before put the bios file on the usb drive it totally fails from the OS it self

then after I removed all connected devices else hdmi and usb drive plus keyboard mouse.

I leave the update till it made first restart then came back to bios screen again and finish all update steps then restarted and keep hanged arrond 30 minutes

what else can be the reason in not the bios it aelf

yes I agree a lot has succefully update their devices but it’s like when a developer said the application I developed running on my pc and many other pcs but when moved to rhe production server it fails and says it’s not my software issue its server issue

 

4 Operator

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2.4K Posts

March 7th, 2023 07:00

What makes you think the BIOS totally destroyed your device when so many others are updating to 2.0.7 without any issues? Are all of the components in your rig Dell OEM?

2 Intern

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152 Posts

March 7th, 2023 09:00

Want to point out that Dell is not the only company having bios problems.  Microsoft releases bios updates that brick HP systems when installed.  The discussion I listed goes 7 pages so far.  Basically HP support offered to provide bios rollback support for even out of warranty systems due to a Microsoft install that (i am guessing) failed to verify the correct version of the motherboard.

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25 Posts

March 7th, 2023 10:00

I have two cards ,, Dell OEM original

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