Run sfc /scannow in an elevated DOS window to see if their are any component store corruptions. If there are, you may need to run the above command several times for the corruption to be fixed. If SFC cannot fix the corruption, then run DISM.exe /Online /Cleanup-image /Scanhealth && DISM.exe /Online /Cleanup-image /Restorehealth
it is and i will be getting a new win 10 pc soon,probably an origin pc,,
this alienware is old and served me well but it is time to upgrade..both times the pc shutdown it was caused by a windows problem,,so i think so any way...
thanks for your help everyone,,i agree its time to move on to a new machine,,as tesla said some of the programs are severely out dated and can't update them anyway.going to finance a new one very soon..maybe i will put win 10 in here but the machine is still old,,,,ho hummm
fireberd
9 Legend
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33.4K Posts
0
September 26th, 2019 03:00
If its only one, the first time, I wouldn't be too concerned. However, if it happens again then its time for concern.
amstel78
2 Intern
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402 Posts
0
September 26th, 2019 06:00
Run sfc /scannow in an elevated DOS window to see if their are any component store corruptions. If there are, you may need to run the above command several times for the corruption to be fixed. If SFC cannot fix the corruption, then run DISM.exe /Online /Cleanup-image /Scanhealth && DISM.exe /Online /Cleanup-image /Restorehealth
GTS81
2 Intern
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2.2K Posts
0
September 26th, 2019 09:00
Isn’t win7 end of life?
AW CO3
94 Posts
0
September 26th, 2019 11:00
when i do that the dos window comes up and disappears right away
AW CO3
94 Posts
0
September 26th, 2019 11:00
how do i run as administrator
AW CO3
94 Posts
0
September 26th, 2019 11:00
it happened again today,,both times when i was watching a video on youtube..
AW CO3
94 Posts
0
September 26th, 2019 11:00
i did the sfc/scannow and it said windows cannot find this command
AW CO3
94 Posts
0
September 26th, 2019 11:00
it is and i will be getting a new win 10 pc soon,probably an origin pc,,
this alienware is old and served me well but it is time to upgrade..both times the pc shutdown it was caused by a windows problem,,so i think so any way...
AW CO3
94 Posts
0
September 26th, 2019 11:00
nevermind i figured it out and running scannow
amstel78
2 Intern
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402 Posts
0
September 26th, 2019 12:00
Check and see if any power management settings have changed. Try resetting or disabling power management.
Also check to make sure drivers are up to date including your BIOS.
If this is a Windows 7 machine and you just had the BIOS updated recently, there may be compatibility issues there as well.
And GTS81 is correct. Windows 7 is nearing end of life. Your specs will run Windows 10 just fine though.
AW CO3
94 Posts
0
September 26th, 2019 12:00
AW CO3
94 Posts
0
September 26th, 2019 14:00
i changed the power management to balanced..it was on hi performance and i don't remember doing that..
Tesla1856
8 Wizard
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17.1K Posts
0
September 26th, 2019 14:00
If Aurora-R1 still runs 32bit Diags (outside of Windows) with 100% Pass, I would try clean-install of Windows-10 64bit.
Your Windows, drivers, AW-CC, Intel-RST, etc ... are all severely out-dated.
AW CO3
94 Posts
0
September 26th, 2019 14:00
thanks for your help everyone,,i agree its time to move on to a new machine,,as tesla said some of the programs are severely out dated and can't update them anyway.going to finance a new one very soon..maybe i will put win 10 in here but the machine is still old,,,,ho hummm
GTS81
2 Intern
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2.2K Posts
0
September 26th, 2019 14:00
@AW CO3
Enough said. Move on to that origin pc.