Unsolved
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353
December 11th, 2022 12:00
Aurora R10, can't update BIOS?
Alienware Aurora Ryzen Edition R10
I have been trying to update the bios on my Aurora R10 because I need to see if it fixes another issue I am having. But nothing I do lets me update? I tried to update it through Dell support, it fails. I try doing it through the Alienware app, it fails. I tried downloading it directly, it gets an error that the driver version failed. I tried putting it on a USB and doing it in the boot up screen. When I click flash upgrade the screen dims out and it does nothing. I do not have bit-locker on. I have tried updating to an older version. It still fails. The current bios I have is 2.2.4 and it seems that it will not let me update it to anything else. Is there anything else I can try or do?
Vanadiel
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December 11th, 2022 14:00
What is the issue you are having with your current system?
JD1212
2 Posts
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December 11th, 2022 15:00
I am getting random green or grey screens that freeze my pc for a few seconds before returning to normal. It happens when I am doing light tasks such as scrolling in chrome or closing all my windows. All other drivers are updated except for the bios. Performance is find expect for the random freezes.
Vanadiel
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December 11th, 2022 16:00
I would do an ePSA test to see if any hardware issues are present: ePSA test