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13 Posts

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November 30th, 2020 15:00

Aurora R11, no virtualization support, BIOS, #2

Just bought this desktop two weeks ago only to find out there is no VT support. BIOS version is 1.0.3 (Just to be clear there is no option to turn it on or off - it's just not there) I realize it's a gaming system and I do my share of gaming/video editing but I also make use of virtual desktops for testing and development. ARK Intel site says the chip supports it my question is this not a feature for AW desktops? If so I want to return it for a system that does support VT/VT-X like XPS.

2 Intern

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396 Posts

November 30th, 2020 16:00


@greyclear wrote:

 my question is this not a feature for AW desktops?



https://support.bluestacks.com/hc/en-us/articles/115003174386-How-to-enable-Virtualization-VT-on-Windows-10-for-BlueStacks-4 

Works fine on my Aurora R9... 

Virtualization Enabled!Virtualization Enabled!

1 Rookie

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13 Posts

November 30th, 2020 17:00

Unsure why, the option to turn it on just doesn't exist in the BIOS so it's disabled. Good to know that it does exist just not on mine

 

greyclear_0-1606787090989.png

 

6 Professor

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5.3K Posts

November 30th, 2020 22:00

Well it depends.  The R7, 8, and 9 share the z370 board, but with different bios versions.  On mine there's a field in bios to enable vt.  If there's no option, it is supposed to be enabled by default, but some people have had issues with that. 

6 Professor

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5.3K Posts

November 30th, 2020 22:00

Bios selection options for virtualization

20190808_200924.jpg

Community Manager

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56.9K Posts

December 1st, 2020 05:00

r72019,

Do you also have the Aurora R11? There was another Aurora R11 user that posted the same, "no VT setting in BIOS", here.

1 Rookie

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13 Posts

December 1st, 2020 06:00

Hi Chris,

I have the R11.What's unique about this particular setup that it doesn't have that option? IMG_3132.jpg

 

greyclear_0-1606831238028.pnggreyclear_1-1606831290876.png

 

1 Rookie

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13 Posts

December 1st, 2020 06:00

Ok. We'll see what they have to say, unfortunately I won't be waiting long I only have a 30 day window to return it and it took two 1/2 weeks to get here so I have another two weeks to go yet. 

Community Manager

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56.9K Posts

December 1st, 2020 06:00

What's unique about this particular setup that it doesn't have that option?

Unknown by me. I would not want to speculate. One of the Alienware liaisons will need to let us know.

2 Intern

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396 Posts

December 1st, 2020 07:00

Intel suggest using task manager to see if VM is enabled, as I posted, have you tried that?

I know that is really strange, Intel has a tool to show what parameters its CPUs have but it recommends using a Microsoft program. 

1 Rookie

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13 Posts

December 1st, 2020 07:00

My fault sorry. It does say it yes. Interesting though because I can't get Ubuntu to boot in virtualbox, hence what started me down this road

 

greyclear_0-1606837806452.png

 

1 Rookie

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13 Posts

December 1st, 2020 07:00

i have home version so no sandbox

2 Intern

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396 Posts

December 1st, 2020 07:00

Nothing to be sorry for...now you can proceed to find the problem with virtualbox,  Ubuntu and Windows 10.

Good luck!

2 Intern

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396 Posts

December 1st, 2020 07:00

Just a passing thought, have you tried to open Windows Sandbox or something else that uses the virtualization technology...

just because the Intel Processor Utility doesn't show a check for Intel Virtualization Technology doesn't mean it isn't functioning...

per Intel's Website: If Intel® Virtualization Technology is not checked in the tool, there might be a possibility your processor still supports Intel® Virtualization Technology, but it is already being used by some software that uses a hypervisor. In that case, you can also use the Task Manager to verify the situation.

Just double checking...

1 Rookie

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13 Posts

December 1st, 2020 08:00

I sorta know why. VT-X is needed. I can use 32 bit O/S i guess but that limits me to what OS version I can utilize. Thanks though

6 Professor

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5.3K Posts

December 1st, 2020 08:00

Alas, no, the screen grab is from an R7. I was referring to how it worked on the R7 bios selection.
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