The rear one works without any issues both gaming and charging at the same time. The front one is the problem one - gaming no issues. Charging - nine. The interesting point is that in the headset on both ports I see the thunderbolt ie charging. But seems the front doesn’t have enough power to charge
Check that powershare is enabled in the BIOS for the front ports. I know my R10 has front port powershare and it can be enabled or disabled in BIOS. Worth a check to see if the R11 has the same options
Tesla1856
8 Wizard
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17.4K Posts
1
February 26th, 2022 10:00
I would try the back-one anyway. It should be running directly off the motherboard.
If either was "full featured" seems like it would be the back-one.
TonyPR27
21 Posts
0
February 26th, 2022 11:00
The rear one works without any issues both gaming and charging at the same time. The front one is the problem one - gaming no issues. Charging - nine. The interesting point is that in the headset on both ports I see the thunderbolt ie charging. But seems the front doesn’t have enough power to charge
Tesla1856
8 Wizard
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17.4K Posts
1
February 26th, 2022 11:00
The "front one" is different. I would expect it to run from the front-panel circuit-board (likely via some usb-hub arrangement of some kind).
Unless you see in the Aurora-R11 specs that it Charges, I would not expect it to.
Finally, pretty sure those are just USB-C ports (not true-Thunderbolt ports).
TonyPR27
21 Posts
0
February 26th, 2022 11:00
That would make sense. Although the specs says that the front charges and the rear doesn’t.
https://dl.dell.com/topicspdf/alienware-aurora-r11-desktop_users-guide_en-us.pdf
DexKen66
1 Rookie
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38 Posts
1
February 26th, 2022 11:00
Check that powershare is enabled in the BIOS for the front ports. I know my R10 has front port powershare and it can be enabled or disabled in BIOS. Worth a check to see if the R11 has the same options
TonyPR27
21 Posts
0
February 26th, 2022 15:00
Had mine disabled… turned it on and will see what’s going on
TonyPR27
21 Posts
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February 26th, 2022 15:00
Agree and that’s the problem. In my case the front doesn’t charge and the rear does charge… go figure…
mako64
2 Intern
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676 Posts
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February 26th, 2022 15:00
The manual says the front has PowerShare and the rear doesn’t.
mako64
2 Intern
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676 Posts
0
February 26th, 2022 16:00
I need to check mine as well, I usually charge my phone or ipad through my monitor/aw3420DW ... this has me curious now.
Tesla1856
8 Wizard
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17.4K Posts
0
February 26th, 2022 17:00
I wouldn't. Over-amped ports like to blow-up eventually (maybe years later).
These work nice. Will also charge something big like an iPad faster.