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August 22nd, 2021 12:00

Aurora R12, under perfoming RAM issue

Has anyone heard anything hopeful in regards to the Aurora R12 under performing RAM issue that seems to be a sweeping problem among Aurora R12 owners? Has Dell made any statement to indicate that they are at least aware of the problem?

8 Professor

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7.1K Posts

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29.7K Points

August 22nd, 2021 12:00

If you are talking about gear 1/2 mode, this was by design. 

2 Intern

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509 Posts

August 22nd, 2021 13:00

Problem to us? Yes. To Dell? No. It's to their design as stated by them

August 22nd, 2021 15:00

What possible benefit is there to designing something  so that it doesn't operate as advertised?

2 Intern

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189 Posts

August 22nd, 2021 19:00

Only laziness 

8 Professor

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7.1K Posts

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29.7K Points

August 23rd, 2021 03:00

To be fair, they never advertised it. Intel did. I am going to say it's likely due to using the previous generation motherboard.

2 Intern

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509 Posts

August 23rd, 2021 10:00

Dell never advertised or even mentioned anything about Gearing modes

2 Intern

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509 Posts

August 23rd, 2021 10:00

Z490 supports gears 1 and 2. It's likely due to cut corners on the board abs it not being a true Z490 board and they just don't want to say they cheaper out so bad they ruined the R12s performance xD

8 Professor

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5.3K Posts

August 23rd, 2021 11:00


@ProRamWhen wrote:

Has Dell made any statement to indicate that they are at least aware of the problem?


Yes, it is working as designed. The was answered here: 

https://www.dell.com/community/Alienware-Desktops/Aurora-R12-Unacceptable-BIOS-Z490-configuration-11th-Gen-Intel/td-p/7855848

 

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