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2 Posts
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509
January 16th, 2024 22:55
Aurora R13, CPU temperatures while gaming
Guys, I really need some advice. I have an Alienware Aurora R13 running a 12th Gen Intel i9-12900KF, and a RTX 3090.
It had been running just fine for over a year until a couple nights ago I had major frame drops while playing any of my games. The computer is just fine for a few minutes, high fps, but then it drops to the 20s, and bounces up and down.
I contacted DELL and they sent a technician to replace the GPU, and add thermal paste to my CPU. It didn't help. I ran HW monitor and got the results below. The problem is I cannot replicate these results with any of the DELL diagnostics and monitoring software, I don't think it puts the computer under enough load to see the problem.
Does anyone have any advice? Are these temps normal for the processor I have?
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redxps630
9 Legend
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15.2K Posts
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January 16th, 2024 23:43
Re: add thermal paste to my CPU
Dell technician should clean old paste and reapply new paste, not adding more which would not help.
your cpu is not being cooled sufficiently. have a different tech visit to redo the thermal paste and run stress test on cpu to confirm cooling is good before tech leaves.
FrankRizzo3
1 Rookie
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2 Posts
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January 17th, 2024 00:02
Could it also be a problem with my AIO? It seems fine. Not sure how to test it though.
redxps630
9 Legend
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15.2K Posts
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January 17th, 2024 00:23
it is unlikely to fail in a new unit but the AIO cold plate interface w cpu is the thermal paste. you could use your fingers to touch the two tubes coming off the liquid pump during stress. one tube should be warm and the other cool indicating normal heat exchange. if both tubes feel same cool temp then the aio is not taking heat away from cpu, which you would see cpu overheat during idle run too.
Vanadiel
6 Professor
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7K Posts
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January 17th, 2024 17:40
Make sure all fans are working, and are turning at proper speed.
Sometimes dust in the rad can cause degraded performance of the cooler.
You have some sort of a cooling issue as half of your cores are thermal throttling. To replicate this issue easily you can use Prime95 to put a load on the CPU. Be prepared to shut if off should it causes temps to really spike up.
Also take a look at each core temperature to determine the 7 cores. You could have an improperly seated cooler if those cores are all on in a specific area of the CPU.