Aurora R13, Killer Wireless WiFi issues

Question

I can't imagine I'm the only one - this is the second time I've had problems with these cards; the first in a computer I built - the second with my R13. I will lose connections while playing games - and ran a ping test to figure out what was going on; every time it happened there was a "general failure" (not a packet loss - an actual failure...)

Anyone that's had this problem find a fix? My solution was to (after much cussing) just order a USB Wifi 6 adapter from Amazon.

Thanks!

Tesla1856 · Accepted Answer

Yeah, users have been reporting problems with Killer-Networking cards since like 2010. Apparently, the Aliens love them. Maybe Rivet got assimilated or something (not sure).

I have an Aurora-R6. I don't use the WiFi, but do use it's on-board Killer Networks e2400 Wired Gigabit Ethernet. I had a serious driver-issue when it was new, but I did as below and it's been fine since.

Usually, Killer-Networking cards are just Broadcom-cards. Now that Intel bought Rivet-Networks, not really sure what chipset they use.

Anyway, I tend to fix it like this (and suggest this):

Uninstall all Killer-Networking (heavy driver-suite) non-sense . Then, delete the card(s) from Device-Manager. Reboot and let Windows Plug-and-Pray . It will re-detect and then just use the Microsoft WHQL (or Broadcom) drivers it tosses you. They are lean/fast and just work fast, stable, and with no packet-loss (which is all you really need ).

https://www.dell.com/community/XPS-Desktops/XPS-8930-Killer-E2400-Gigabit-Ethernet-stopped-working/m-p/8156140/highlight/true#M69383

If that doesn't help, you can try re-seating the little-baby card (and check that the antenna-wires are snapped-on properly).

If still not working, it might just be a bad card. They are mass-produced and inexpensive. For like $25, you can get another one and your problems go away.

Finally, these are stationary desktops. I know it's hard (and attics are hot) but running a real cat-6 cable to the room is usually worth the effort. Also, if you are doing any network, media server, or home theater ... a real wire has lots of dependable bandwidth . Save the WiFi for the laptops, phones, and tablets/iPads.

Sabster76 · Answer

Thank you much for those suggestion! I uninstalled the software; deleted the drivers and now see them as Intel drivers - so it looks like it did just as you said

I'm definitely not going to worry too much about it right now - Amazon had a USB - wifi 6 - AC1900 wireless adapter (really good ratings) - so I decided if nothing else, it'll be a backup.

Thanks again! Hopefully those changes fix the weird disconnects

Alienware Desktops

Aurora R13, Killer Wireless WiFi issues

Was this post helpful?