Aurora-R7, audio mic issue

Question

Hi, I have now been attempting to troubleshoot my R7 for my microphone has not been working. I have tried all 3 mic slots that I can find and Realtek is detecting it as a mic. I frequently use these headphones as a mic for many other things. I have tried updating drivers, running scans, and even so far as to boosting it to +30 decibels to see if its just quiet but to no avail. I cannot get it to register any audio input. I'm sure if I bought a fancy USB headset that would fix the issue of not being able to use a mic but it still doesn't fix that these jacks just seem to not want to cooperate. If anyone has any experience with a solution I would appreciate it very much.

fireberd · Answer

Exactly what brand/models are you using for the mic?  May make a difference to help you. Have you tried both the front panel and rear panel mic jacks?

jaden127 · Answer

My earbuds have 3 contact bands. It works for the audio jack fine I was planning on getting a splitter but I am not even sure if I do if it will work then because just plugging it into the Mic jacks it doesn't give any input.

Tesla1856 · Answer

Is it an analog headset with two-separate 1/8inch jacks? Does the Mic jack only have two contact-bands on it (for it's mono-channel) mic?

jaden127 · Answer

It is a set of earbuds which I use on everything. Just ones that came with my s8. Yes I have tried all the jacks.

Tesla1856 · Answer

@jaden127 wrote:

It is a set of earbuds which I use on everything. Just ones that came with my s8.

No, that will not work.

Since the Aurora-R7 has 2 separate jacks (one for headphones-part and then one for the mic part) ... to use those completely, I think you will need an adapter cable.

jaden127 · Answer

I just ordered one I will hope that it will fix it if not I will contact Dell because it has to be an issue with IO

Tesla1856 · Answer

@jaden127 wrote:

I just ordered one I will hope that it will fix it if not I will contact Dell because it has to be an issue with IO

The wrong kind of plug-jacks into the ports doesn't make contact properly and confuses the auto-detection circuity. Plus, it's impossible for it to work because the analog channels are not even connected properly (to the mono-channel mic in this case)

fireberd · Answer

The 'TRRS to 2 TRS' adapter should do it.  This is an issue with other brands and devices, not something specific to Dell.  If I wanted to use my old iPhone ear buds (with mic) on my home built desktop I would also need that adapter.

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