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September 30th, 2019 13:00

Aurora R7, GPU, PSU upgrade issue

OK so I’m getting back in the 3-D modeling I’ve only ever been just a beginner and I decided I want to upgrade my computers graphics card from a 1070 to an RTX 2080 TI. 

To do this I had to get a bigger power supply. I got a Corsair RM850X.

 I installed the graphics card and installed the power supply. I turn the computer on everything was good for about 15 to 20 minutes. Then the computer shut off and will not turn back on. Occasionally as I was troubleshooting I would hit the power button and hold it and a fan would act like it wanted to come on and slowly spin.

 I think it would be essential to mention that I am on a semi truck my inverter is just fine it’s powering the TV and did power the computer for a short time. I was sitting at a dock getting unloaded and when I started to drive off that’s when I noticed a computer shut off. And it has not Turned on since.

 

i checked All the power cables and I believe they are correct or else the computer would’ve never turned on in the first place. I cannot for the life of me figure out what else would be wrong besides the motherboard is bad and I am hoping that is not the case does anybody have any ideas? All the power cables Are, I believe, correct or else the computer would’ve never turned on in the first place. I cannot for the life of me figure out what else would be wrong besides the motherboard is bad and I am hoping that is not the case does anybody have any ideas?

 

UPDATE: I put the stock power supply in and it works... could it be the PSU went bad or maybe my inverter can’t handle it? (It should be able to handle it). Or could this be something else

 

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September 30th, 2019 13:00

 I think it would be essential to mention that I am on a semi truck my inverter is just fine it’s powering the TV and did power the computer for a short time. I was sitting at a dock getting unloaded and when I started to drive off that’s when I noticed a computer shut off. And it has not Turned on since.

It sounds like the Corsair PSU may be more sensitive to input supply spikes/ variations, causing it to trip up. At this point you're probably left with troubleshooting via elimination. I'd try both PSUs with and without the 2080 Ti plugged in.

There are 5 "high-powered" connections from the PSU to the various sinks in your config, I believe:

24-pin ATX

4-pin CPU_PWR header on motherboard

8-pin GPU_PWR header on motherboard

2x PCIe (6+8/ 8+8 depending on card make and model) to graphics card

Assuming they are all plugged in, it would also help if you have access to a wall socket instead of the inverter.

September 30th, 2019 14:00

It’s a wall socket. But they are powered by an inverter. I tried the fan test minus the fan because I don’t have a fan that can connect to the psu. The psu just clicks and does nothing. It’s own fan doesn’t even spin. Dead psu you think?

 

update: removed the 2080ti from comp. nothing. Put the 1070 in. Nothing.

 

Bad psu

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September 30th, 2019 15:00

It’s a wall socket. But they are powered by an inverter. I tried the fan test minus the fan because I don’t have a fan that can connect to the psu. The psu just clicks and does nothing. It’s own fan doesn’t even spin. Dead psu you think?

The PSU fan is designed to turn on only under load and can stay static while the PSU is on and lightly loaded. Can you please elaborate more on the fan test? Is it with all the cables disconnected from the PSU and then using a PSU jumper to force the PSU on? Or do you have everything connected and you hit the power button on the R7?

All the cables you are using are from your new PSU, correct? The cables are non-swap-able even between PSUs from the same brand sometimes. I had a new PSU refusing to turn on because I used a SATA cable from my old PSU.

If it is really a bad PSU, looks like you'll have to RMA it with Corsair. They cover their products pretty well, don't they?

September 30th, 2019 16:00

 I literally just wrote all this out and apparently it signed me out so here it goes again I’m using voice to text this time so if there’s any grammatical or spelling errors you will know why. 

 

The cables I am using are all from the brand new PSU. At first I was using this little bridge for the 24 pin that came stock with the computer because it had a built-in plug for the GPU power.

 

 However I did remove it and just used a PC i.e. cable for the GPU power that way I was using all brand new stuff. It makes me wonder and this is what really stumped me because if the power supply was bad why do the fans attempt to spin when pushing in holding the power button in and then releasing it. So to clarify on that when you push in the power button and hold it for about 5+ seconds and then let it go the liquid cooler fan in the rear exhaust fan will spin  I don’t think the one on the power supply unit did spin though and nothing on the 2080 TI. I just can’t wrap my head around what would be wrong with it. 

 

 When I did the fan test everything was disconnected and I just put a jumper across the green to black wires and all it did was click I do not have a fan to test to see if it would power it as the fans that are in my computer do not have the connections for the power supply I assumed because it was clicking and doing nothing else it was bad.

 

 Again as I said it was literally running for about 15 to 20 minutes just fine and I was getting ready to do some test on blender 3-D when I had to move my truck in the computer shut off but it wasn’t extremely violent movement of the truck there was no hard vibrations I’m aware of I just cannot figure out why it just stopped working and white is not working now. I also removed the 2080 TI  Completely and tried to start the computer and nothing happened I also tried removing the 2080 TI and putting back in the 1070 in nothing happened this is why I keep feeling like it is a PSU issue but because the fans do spin after holding the power button in for five+ seconds it’s really messing with my head

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September 30th, 2019 16:00

The cables I am using are all from the brand new PSU. At first I was using this little bridge for the 24 pin that came stock with the computer because it had a built-in plug for the GPU power.

Can you please let me know if that little bridge 24 pin cable looks like the top one in the pic below? Granted, mine is an R8 that shipped with a 850W PSU. I presume your R7 PSU is 850W, correct?

IMG_6701.jpg

September 30th, 2019 17:00

 It does not. The bridge is about 2 inches worth of wire on each end is the 24 pin connector one male one female and then there is a eight pin connector that runs over to the GPU power on the motherboard. Of course there is only four wires in the eight pin connector The stock PSU is 460 my new one is 850

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September 30th, 2019 18:00

Got it. First of all, you’re not supposed to do that. I guess with the 460W PSU, the EPS supply to the GPU_PWR header was via a splice from the 24 pin connector. For 850W PSU with higher powered cards, you would want to connect the full 8-pin to a dedicated CPU port on the PSU. I’m not sure if that’s why it worked for a while but eventually your Corsair blew a fuse or something trying to supply juice to both the 24 pin and the 2080 Ti.

You did mention everything works fine with your old PSU. Is it with 1070 or 2080 Ti? I don’t think 2080 Ti is possible with the 460W?

Holding the power button and getting the AIO fan to spin is a sign the Corsair isn’t dead... fully. A PSU tester can help determine its state. Or you can post a photo of your Corsair PSU all hooked up with the wires going to the motherboard and 2080 Ti card.

September 30th, 2019 19:00

Yeah I currently have it hooked back up stock with the 1070 in the 460 power supply you are right the 2080 TI will not run on 460 it needs at least 650.

 

I can get you a picture of everything hooked up possibly tomorrow I don’t know what my schedules going to be Like i took the night off from driving because I’ve been awake for over 24 hours now it’s about 40 hours. I appreciate all your help so far

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October 1st, 2019 06:00

PFC power supplies require TRUE SINE WAVE Inverter to avoid damage.

https://www.grainger.com/product/TUNDRA-Inverter-45MR84

 

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October 11th, 2019 10:00

Ok, thanks to the widespread CA power cut, I've been researching portable power for a few nights so more up to speed with inverters and such. Although I have to say that I'm looking more at lithium ion battery based backup as it doesn't make sense for me to install a Generac in a house I do not own.

I guess you're fighting a tough fight with 2 protection circuits, one in your inverter, and another in the PSU. One interesting article here:

https://geekdad.com/2017/07/goal-zero-yeti-1400/

Now I did run into a problem here… The iMac shut down without warning three times while plugged into the Yeti. The computer has a Core i7 CPU and AMD Radeon graphics card that Apple says can pull 288W, so it shouldn’t have tripped the Yeti, which is rated to handle a 1500W surge. However, something happened. I wouldn’t have noticed this with an appliance plugged in, or a smartphone being recharged — they recover immediately and without user intervention — but it was immediately obvious with the iMac, which needed to be rebooted...

A company engineer investigated and pinpointed the likely culprit:

“There was a problem where the software over current protection only looked for a single ‘surge’ event when triggering a fault. The random electrical noise that everything experiences added to the actual current measurement was enough to trip this protection occasionally, resulting in the port being shut down as you experienced. The newer code looks for the fault to be present for a slightly longer time before tripping to minimize the role of any noise, reducing/eliminating these false alarms.”

I'm not an expert in both inverters and PSUs but there is a chance that the power circuitry in both are just not playing nice with one another. If you have a chance to plug the R7 into a wall supply from the grid, that could help remove half the guesswork in the equation?

October 11th, 2019 10:00

Update:

my inverter is a true sine wave inverter. 

Brought the PSU back to Best Buy and got a new one. Just now installed and same thing. This time no life at all whereas the other turned on for 10 to 20 min. This one does nothing. I’m beginning to think I won’t have any luck...

if pictures are still wanted. Let me know, but I believe it’s all hooked up right.

October 11th, 2019 13:00

Well... I added this stock piece back in which comes with with the computer. It’s a 24 pin bridge I was speaking of in past posts with a built in GPU power cord and she fires up............

 

now the last one did this too and ran for 15 to 20 min and shut off so I’m not out of the woods yet...

3D4C2494-7F06-460E-9F60-9D4965398CD7.jpeg

October 11th, 2019 13:00

Ok here’s pics Incase. I know, fiancée is in CA. She’s having fun with that too.116C5891-F895-453E-9B44-56DD08EE3DD4.jpeg

DDC19941-E22C-49A6-886C-DC61F8EB59CF.jpeg

C81081C9-0A08-43BC-B4B5-71E8D6457B30.jpeg

30711B99-431C-41B8-A3C4-2E1C05717EC2.jpeg

15177DCE-D307-4B1B-9B7D-A760A7F676C8.jpeg

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October 11th, 2019 14:00

@Bdsmithproductions :

Well... I added this stock piece back in which comes with with the computer. It’s a 24 pin bridge I was speaking of in past posts with a built in GPU power cord and she fires up............

Just to make sure we're on the same page as pics will take X amount of time to be approved where 1h < X < eternity, you are connecting the GPU_PWR header on your motherboard to a dedicated EPS/ PCIe connection on your new PSU, correct? The GPU power cord part of that connector is left unused, correct?

P.S: I ended up buying a measly Jackery 500. Even if it doesn't solve my PGE worry entirely (there's no planned shutoff where I live... yet), but when it happens, at least I have something to charge the battery lamps and cell phones. Probably stepping up to a Goal Zero Yeti 1400 and some solar panel when bonus comes in later this year.

October 11th, 2019 15:00

 So on the original power supply there is a 24 pin connector that comes out of it. But in between that in the motherboard there is another 24 pan piece that’s about 2 inches long that I told you about before it has a GPU power cord wired into it that comes out and goes into the GPU power. That is what I left in there because if I took from the new power supply the 24 pin connector and plug straight into  The motherboard and then took a separate PC i.e. cable and plugged into the GPU power and then into the power supply it did not work but with that little bridge that I keep talking about before it does not work and it’s been running for about I don’t know an hour or two now ever since the last post. 

 

If I am ever in the area and you need a good inverter I have a 3000 W power drive true sine wave inverter that I don’t use if you are in need of one

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