Aurora R7, Intel optane memory is disabled?

It has to be installed in M.2/PCIe slot first.

However, most people don't want it anyway.

https://www.dell.com/community/Alienware-Desktops/Aurora-R7-nvme-Optane/m-p/5898026

I am having the same issue.  In step three the "enable" is greyed out and can't be clicked.  One other piece of info, if I turn Raid off in the bios, the option for enabling the optane memory is no longer there.

Some help other than quoting the manual or telling me I don't want it would be helpful.

Thanks

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@Statten wrote:

 if I turn Raid off in the bios, the option for enabling the optane memory is no longer there.

 

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Correct. BIOS must be set to RAID for Optane memory/cache to work. 

OK, yes I figured that out, now on to enabling the Optane memory.

Thanks

Does anyone from Dell monitor these posts ?  There has to be a fix for this out there.  RTFM doesn't cover it.

Last June my new R7 had 16 GB of ram (still does, for now). I talked to Dell/Alienware support over the phone in July about possibly turning on Optane memory and he told me that regarding my new R7, as is, it would be a downgrade in memory.

He told me Optane is to upgrade older PCs with spinner drives, not SSDs.

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@borscht9 wrote:

 

He told me Optane is to upgrade older PCs with spinner drives, not SSDs.

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Correct.

I would use your one M.2/PCIe slot for a (real) NVMe SSD.

3D Cross Point Storage aka Optane is marketing.

It does not really improve things that much and in some cases not at all.

https://www.youtube.com/watch?v=WwH5Q8ZFJvw