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July 20th, 2019 11:00

Aurora R8 - fan noise / liquid cooling

​Hello,​

​I bought an Aurora R8 which arrived 2 days ago. Unfortunately the fan noise is extremely loud and very disturbing when playing games (i was testing out Total War Rome 2).​

​Could somebody please let me know if it is possible to have Dell send somebody around to replace the fan/fans with liquid cooling, and whether this will make any difference to the noise / is worth the extra cost?​

​If liquid cooling on the Aurora R8 isnt much quieter / replacement of fans with liquid cooling isnt possible, i'll send the PC back for a refund. The fan noise is just ridiculous. I have tried some suggested solutions like using the Alienware Command Center thermal settings and setting the Nvidia PhysX to GPU only, but neither makes a difference.​

​I cant seem to connect with Dell Tech Support chat for an answer as my service tag isnt recognized yet and my email to Dell customer care was closed because whoever replied back said that he/she is "not technicaly trained to advise you".​

​My Aurora R8 specs are:​

    ​ ​
  • ​9th Gen Intel Core i7 9700 (8-Core/8-Thread, 12MB Cache, up to 4.7GHz with Intel Turbo Boost​
    ​Technology)​
  • ​ ​
  • ​Alienware 850 Watt Multi-GPU Approved Power Supply​
  • ​ ​
  • ​Regulatory Label 850W​
  • ​ ​
  • ​16GB DDR4 XMP at 2933MHz Dual Channel HyperX​
  • ​ ​
  • ​NVIDIA GeForce RTX 2070 8GB GDDR6 (OC Ready)​
  • ​ ​

​ ​

​Thanks for any help!​

5 Practitioner

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274.2K Posts

July 20th, 2019 13:00

If you want to liquid cool your CPU, many users in this forum are going to the Corsair H75. If you want to upgrade the case fans, many users are having good luck with Corsair ML120 pro LED fans, for the front case fan, Noctua would also be an option.

There are plenty of threads in this forum and the XPS forum that demonstrate how to install liquid cooling and/or replace case fans.

The Dell techs will only work with OEM equipment, which is part of the problem.

8 Wizard

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17K Posts

July 23rd, 2019 09:00

With a nice Intel-i7 and powerful (hot) GPU like a Nvidia RTX-2070, 

the 850w PS was the correct choice, but somehow you missed the Liquid-Cooling .

You have to select it to get it pre-installed.

 

2.2K Posts

July 23rd, 2019 23:00

I agree. The airflow in the chassis is already struggling to remove the heat from the GPU only. Throw in the hot air from the CPU fan and all your thermal sensors are going to kick front and top fans into high speed most of the time. Like some folks in the forum have mentioned, the default air cooled chassis with liquid cooling as a +$ option is likely a mistake or some marketing step to keep pricing at a desirable level.

Interesting that you purchased an RTX-2070 system at a time when 2070-Super and AMD Navi cards are coming out. Was there a significant price drop in systems with non-Super card these last few weeks?

2.5K Posts

July 24th, 2019 07:00

If noise is  an issue, (some  gamers use headphones,  a  $5 cure )

when buying or building any game box, read the spec on Acoustics.?

all fast PCs burn lots of heat, and if not expelled the PC stalls, slows or  worse burns up, (transistor damage)

heat is the #1 cause of short lived electronics, read Mil spec testing on parts and learn this... .(I digress)

would you buy car before driving it?

find a store that sells PCs, did you know that there are fanless PC sold (costly sure and bulky  yah)

or some with huge outside water tower with no fans or huge slow turning fan,  sized matters and large fans are much more quiet .  if you are turn key buyer , demo the PC first. (in real store)

your PC has huge heat load  inside,  to make fast CPU /GPU that  is the side show. ok?

once all heat is in the water cooling radiator , it too must expel all that heat,  some do this quiet others not.

the faster you clock the logic, the more heat it makes (gaming sure)

sure upgrade it or find PC #2

5 Practitioner

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274.2K Posts

July 24th, 2019 08:00

or some with huge outside water tower with no fans or huge slow turning fan

w48.JPG

 

6 Professor

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5.3K Posts

July 24th, 2019 10:00

Just saw this post ... wow, I was not expecting such a large external cooler.  How much does a cooler like this go for? 

5 Practitioner

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274.2K Posts

July 24th, 2019 11:00

Just saw this post ... wow, I was not expecting such a large external cooler.  How much does a cooler like this go for?

The tower contains a 360mm x 120mm x 45mm all copper radiator, six 120mm fans @ 1100 rpm; three fans per side in a push-pull configuration, a fluid reservoir at the top, and two DC-LT 2600 rpm ceramic pumps in the base.

The water system is cooling both the CPU and graphics card water blocks.

Eiswand Tower

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