Unsolved

This post is more than 5 years old

1 Message

851

May 4th, 2018 22:00

Aurora, video card switch, black screen

I just purchased Alienware Aurora which came with a NVIDIA GTX 1070. I had a founders edition NVIDIA GTX 1070 that I wanted to put into the new computer. Sounds easy doesn't it. Just replacing basically the same thing with another.  Wrong. When I put the founders edition in, I can't boot up - nothing - black screen. Ideas? I have watched a few videos on screen and tried disabling the display adapter and rebooting but didn't work.

 

9 Technologist

 • 

4.4K Posts

May 7th, 2018 15:00

Hi, 

Is the system making any beeps? Did you test the card with another computer? Reply to me in a PM and include your Service Tag, so we can look into this. 

No Events found!

Top