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May 4th, 2018 22:00
Aurora, video card switch, black screen
I just purchased Alienware Aurora which came with a NVIDIA GTX 1070. I had a founders edition NVIDIA GTX 1070 that I wanted to put into the new computer. Sounds easy doesn't it. Just replacing basically the same thing with another. Wrong. When I put the founders edition in, I can't boot up - nothing - black screen. Ideas? I have watched a few videos on screen and tried disabling the display adapter and rebooting but didn't work.
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Alienware - Rodrigo
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May 7th, 2018 15:00
Hi,
Is the system making any beeps? Did you test the card with another computer? Reply to me in a PM and include your Service Tag, so we can look into this.