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497
September 8th, 2022 08:00
AW2310, unsupported audio format
My screen keeps on sending a pop up with "Unsupported audio format. Please set the audio output on your audio player to Pulse-code modulation (PCM) if available.
I read that I can change it through Nvidia control panel, but it doesn't let me change the Alienware screen one.
Is there any fix to this? The popup doesn't go away.
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Vanadiel
8 Professor
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September 8th, 2022 09:00
Go to your Windows system sound properties and set it to the desired format.
Audio Settings
Tonitonno
1 Rookie
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September 8th, 2022 09:00
I have 2 screens connected with hdmi, and I doubt thats the issue since even unplugging 1st monitor still gives me this issue
Tesla1856
10 Wizard
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September 8th, 2022 09:00
I've never seen this problem, however ... if that is a screen-shot from Nvidia Control Panel, why does it show TWO HDMI ports? I didn't think that was even possible.
Yes, HDMI audio is normally Multi-Channel PCM (up around 7.1 Hi-Definition/Hi-BitRate channels). However, it can also handle a Digital Bit-Stream for decoding at external amp/dsp.
Tesla1856
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September 8th, 2022 10:00
What is your:
- Computer make and model
- Windows version
And finally, what video card (or cards) are you using exactly?